Privacy Policy
1. Information We Collect
We collect various types of information to provide and improve our services to you.
A. Personal Information You Provide Voluntarily: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Contact Information: Name, email address, shipping address, billing address, phone number.
- Payment Information: Payment card details (processed securely by our payment gateway providers, we do not store full card numbers on our servers).
- Account Information: If you create an account, your username and password.
- Communications: Information you provide when you contact us with inquiries, feedback, or support requests.
- Reviews/Testimonials: Any information you provide when leaving product reviews or testimonials.
B. Automatically Collected Information (Usage Data): When you visit our Site, we automatically collect certain information about your device, including:
- Device Information: Web browser type, IP address, time zone, and some of the cookies that are installed on your device.
- Browse Information: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.
This automatically collected information is referred to as “Device Information.” We collect Device Information using the following technologies:
- Cookies: Small data files placed on your device or computer. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Your Orders: To fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
- To Communicate With You: To send you transaction notifications, marketing and promotional communications (if you have opted in), and respond to your inquiries.
- To Improve Our Website & Services: To analyze how users interact with our Site, identify trends, improve user experience, and optimize our marketing and advertising efforts.
- To Personalize Your Experience: To tailor product recommendations and content based on your preferences and Browse history.
- For Security and Fraud Prevention: To screen for potential risk and fraud, and to protect the security and integrity of our Site and operations.
- For Legal Compliance: To comply with applicable laws and regulations.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Service Providers: We share information with third-party service providers who perform functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, data analysis, and customer support. (e.g., WooCommerce, payment gateways like Stripe/PayPal, shipping carriers).
- Analytics Providers: We use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Legal Compliance and Protection: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
4. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: The right to request access to the personal information we hold about you.
- Rectification: The right to request correction of inaccurate or incomplete personal information.
- Erasure (Right to be Forgotten): The right to request deletion of your personal information under certain circumstances.
- Restriction of Processing: The right to request restriction of processing your personal information under certain circumstances.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Object to Processing: The right to object to our processing of your personal information under certain circumstances.
- Withdraw Consent: Where we rely on your consent to process your personal information, the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
5. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.
8. Children’s Privacy
Our Site is not intended for individuals under the age of [Insert Minimum Age, e.g., 13 or 16]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:support@lamerz.com or by mail using the details provided below: